Wednesday, 10 September 2014

Solution Manager 7.1 Monitoring

1. Summary
This document contains a checklist to be performed before the go live of a system to be presumed as system monitoring enabled.

2. Table of Contents
Section 3 is to check if the data is coming into solution manager without which, the data would not be available at the solution manager end. This section contains checks on solution manager getting system component data of managed system to the LMDB, the background jobs setup to collect the data from system monitoring perspective.
Section 4 is to check if the LMDB is updated with the proper data automatically, the necessary components marked for “Diagnostics” so that the extractors for these components are enabled.
Section 5 is to check the status of managed system configuration, the RFCs, the system parameters and the most critical part of “Configure Automatically”.
Section 6 is to check the status of “System Monitoring” in the system.

3. Pre-requisites Check in Solution Manager
3.1 The System Preparation and Basic Configuration
3.2 Check Users
3.3 Check Central Correction Note
3.4 LMDB – SLD Synchronization
3.5 Wily Introscope Enterprise Manager
3.6 Solution Manager Extractor Job

4. LMDB and Technical System
4.1 Definition of Technical System
4.2 Diagnostics Relevant
4.3 Product System
4.4 FQDN for Hosts
4.5 RFC Destination (For ABAP System Only)

5. Managed System Configuration
5.1 Check Status of Managed System Configuration
5.2 Check RFC Destinations
5.3 Diagnostics Agent and Host Agent
5.4 System Parameters
5.5 Configuration Users
5.6 Configure Automatically
5.7 Logical Components
5.8 Extractors

6. System Monitoring
6.1 Configure Infrastructure
6.2 Define Scope
6.3 Setup Monitoring
6.4 Reporting
3. Pre-requisites Check in Solution Manager
3.1 The System Preparation and Basic Configuration

Run transaction SOLMAN_SETUP

Ensure update needed should be blank, that is all the updates necessary must be performed. The most common update is updating the central correction note and unlocking of the critical users.

3.2 Check Users 
Check the following users and ensure it is unlocked.
SOLMAN_ADMIN
SMD_ADMIN
SM_EXTERN_WS
SM_INTERN_WS
SOLMAN_BTC

3.3 Check Central Correction Note 
Check if the latest version of the central correction note is implemented. Once implemented, proceed to section 3 of “System Preparation” in SOLMAN_SETUP, execute “Post Processing” manually.

3.4 LMDB – SLD Synchronization 
Ensure the following two jobs run in solution manager successfully at a frequency of 10 minutes.
SAP_LMDB_LDB_0000000001
SAP_LMDB_NOTIFY_LDB_0000000001

3.5 Wily Introscope Enterprise Manager 
Ensure that Wily Introscope Enterprise Manager is always available. To check the availability, proceed to path SM_WORKCENTER --> Solution Manager Administration --> Infrastructure --> Expert Mode.

The status of Manageable and Status should be green.

3.6 Solution Manager Extractor Job 
The most critical job in solution manager is the extractor job, this job runs every minute once. The job name is EFWK_RESOURCE_MGR. Check the status of the jobs and the job log. There should be no line indicating that the resource cap has exceeded.


4. LMDB and Technical System

4.1 Definition of Technical System


The data supplier should be automatic that is it should be from the SLD; the system should be marked as installed.

4.2 Diagnostics Relevant

Both Application Server ABAP and Process Integration (Functional component, system taken as an example) should be marked installed and the Diagnostics relevant flag marked (in this case it is not done). The Product system should be created and assigned as shown.

4.3 Product System

The Product system should be created and should be assigned to the technical system. The Verification must be completed and should be in status “Green”. To execute this, the pre-requisite is that the SMD Agents and the Host agent must be installed in all the hosts in prior.

4.4 FQDN for Hosts

Ideally, all the hosts should have FQDN filled in.

4.5 RFC Destination (For ABAP System Only)

The RFC destinations must be created and maintained (can be done during managed system configuration as well.

5. Managed System Configuration
5.1 Check Status of Managed System Configuration

Ideally, all the statuses should be in “Green”. Update needed should not mark.

5.2 Check RFC Destinations

On choosing “Test”, for the client, the output should be as shown below.

5.3 Diagnostics Agent and Host Agent

SMD Agent should be in status green and on clicking “Check Host Agents” the result in the log also should be green as shown below.

System Parameters



5.4 System Parameters

Load balancer host and port should be reached successfully


On “Check URL…” the return code should be 200.
The user provided should have sufficient roles and authorizations. Ensure it is provided and updated.


DB Parameter’s must be filled and the system marked for “Setup DBACockpit / DB extractors”.


5.5 Configuration Users

Configuration users must be created and must be working. The test of SMDAGENT_CSQ user must pass through.

5.6 Configure Automatically

Configure automatically must be in status green.


5.7 Logical Components

A logical component must be created and the system assigned to the logical component.
The logical component should be assigned to the solution. To do this, proceed to transaction SMSY --> Solution Landscape --> Choose the solution and in edit mode, add the logical component to the solution.

5.8 Extractors

Ideally all the extractors created must be in green status. Path to access Extractor: SM_WORKCENTER --> Solution Manager Administration --> Landscape --> System --> Extractor Framework

6. System Monitoring

6.1 Configure Infrastructure

All the steps of “Configure Infrastructure” must be in “Green” status.

6.2 Define Scope

The status of Auto Configure, Monitoring and Reporting should be green.


6.3 Setup Monitoring

The templates must be active and applied. The “Assignment Status” must not be yellow – which indicates it has to be re-applied again.



6.4 Reporting

Reporting should be in status green.


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